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AMP Lost & Found 2020 – Postponement Statement

 

Due to the developments of the CoronaVirus (Covid-19), and at the direction of the Maltese authorities, we are incredibly sad to announce the postponement of AMP Lost & Found Festival 2020. 

After careful consideration, the festival has been rescheduled and will now take place from Thursday 10th – Sunday 13th September 2020 (A month when average temperatures are typically 28 degrees).

We really hope you can attend in September, in which case your festival ticket booking will be automatically changed, and you’ll receive a complimentary drinks credit of €40.

We understand that not everyone will be able to attend in September, in which case ticket holders can either exchange their ticket for the 2021 edition of AMP Lost & Found with a complimentary €40 drinks credit or obtain a refund for their ticket money.

For those ticket holders that have already booked travel and/or accommodation, ticket holders will need to liaise directly with the booking agents and companies concerned but we are here to help with any enquiries where we can.

We appreciate that you will have lots of questions, we have collated information from all of the common airlines and travel agents below for you to reference which we’ll be constantly updating below as they update their policies. We have a dedicated team of people who will be working around the clock in the coming weeks to help with your travel and accommodation queries. We want to make it as easy and smooth as possible for you, whatever you choose to do.

The events, travel and tourism industry are amongst the first and hardest hit with economic pressures arising as a result of the Coronavirus . We are in daily contact with the airlines, hotels, travel agents and tour operators connected with the festival and their policies for amending and cancelling bookings are changing daily. The industry is working together to be as accommodating as possible to travellers and holidaymakers at such a concerning time, and policies are becoming more consumer friendly day by day. The safety of travellers is always at the centre of these policies. All airlines, hotels, travel agents, tour operators and ticket agents are naturally experiencing a huge volume of queries, and as such we anticipate that it will take longer than usual (particularly for smaller businesses) to respond. We really appreciate your patience during this time and will do our utmost to assist you with alterations to your travel arrangements.  

We would like to thank our amazing followers for being so patient and accommodating. To be unable to deliver this show on the date planned is really hard for us all to take, we are incredibly sad, but we are confident we can deliver a bigger and better event later in the year! Ultimately, the safety of our guests, staff and artists is our number one priority. . 

On behalf of the whole AMP Lost and Found team thank you for your support. 

Ticket holders have the following options in relation to the festival ticket:

 Ticket Options:

  1. Attend the rescheduled AMP Lost & Found 2020 edition in September and receive a complimentary drinks credit of €40 
  2. Attend the AMP Lost & Found 2021 Edition (which will be held at the usual time of year) and receive a complimentary drinks credit of €40 
  3. Request a full refund for your ticket.

Time Frames:

  1. We will send all ticket holders detailed information detailing how to submit your options. We will provide an FAQ detailing as much information as possible taking into consideration the changing landscape within the travel and hospitality industry.
  2. At the same time, your group leader will be emailed directly and asked to submit your options
  3. We request that options be submitted by 5pm on Thursday 16th April 2020, if you do not submit an option by this time, we will automatically allocate you a ticket to the rescheduled AMP Lost and Found 2020 edition.
  4. For those that opt for ticket refunds, we estimate refunds will be processed within 6 weeks of the request.

Travel and Accommodation:

If you have already booked your travel and/or accommodation and are choosing to attend the rescheduled AMP Lost & Found 2020 edition in September, please:

  1. Review your travel agent, hotel and/or flight provider’s terms and conditions; and
  2. Contact your travel agent, hotel and/or flight provider requesting a change of date on your current booking

If you wish to attend the AMP Lost & Found 2021 edition or if you wish to obtain a refund for your festival ticket, and do not wish to use your existing travel arrangements to visit Malta in May 2020, we recommend that you contact your travel agent, hotel and/or flight provider requesting either a refund, a change of booking for something suitable or credit note for alternative travel.

Airline cancellation policies are currently responding to demand and customer concerns resulting in increased flexibility day by day, you can stay tuned via the links below: 

In addition – for the next month Ticket Arena / Festicket will allow name changes if you need to transfer any of your tickets to another friend. 

It is also possible to obtain £40 off an additional ticket for September 2020 or the 2021 edition as an alternative option to the 40 euros drinks credit. More information on this will be provided in the email

Please note emails sometimes can be directed to spam folders and will only be sent to the lead booker of your group. If you are the lead booker and can’t find the email, please email [email protected]

Thanks again for your understanding and patience. We hope to welcome you all to Malta in September.

Any questions in the meantime please contact [email protected]

What they say

“AMP Lost & Found is impossible to define: a true fusion of musical styles which attracts an attractively diverse crowd, who all play their part in making the weekend such an exciting experience.”

The Independent

“The variety of artists and DJs performing is what makes AMP Lost & Found stand out from an arguably crowded schedule of festivals.”

Clash Magazine

“Without a doubt the best weekend of dance music and togetherness I’ve had in forever. AMP Lost & Found take a bow, incredible event with the most wonderful people. Thank you all so much”

Denis Sulta

“AMP Lost & Found is gonna take some beating, it was absolutely ridiculous! One of the best crowds we’ve had the honour of playing to. Thank you.”

Camelphat

“MALTA! I lovessss ya. You were the best crowd.”

Heidi

“One of the best festival experiences we’ve ever had.”

I.D. Magazine

“AMP Lost & Found gets better every year.. Big up my mate Annie Mac for having me!”

Melé

“A diverse but unerringly joyful rave up held on an ancient strip of Maltese coastline. Annie Mac‘s Lost & Found Festival is always a vibe.”

Red Bull Music

“AMP Lost & Found makes a huge change from your standard British festival. No wellies, no rain, no tents,  just the gorgeous Mediterranean sun.”

Glamour Magazine

“Fair play – AMP Lost & Found is a really f*cking good festival. Site is mint, ravers are mint and the music is mint. MINT!”

Eats Everything
Have a drink on us…

 

Sign-up below from 27th February and purchase your ticket before 5th March to receive £10 free drinks credit.

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